FAQ


Frequently Asked Questions

Common questions about SilkPlush Toys

Q1: What is the minimum order quantity?

It depends on the product style. Typically 500-2,000 pieces per design. If you have a specific product in mind, let us know the model and we will give you the exact MOQ.

Q2: Can I customize the design?

Yes. Send us your design drawings or reference images, and our factory can produce according to your specifications. OEM and private label are both supported.

Q3: What is the delivery time?

Usually 15-25 days after sample confirmation, depending on order quantity and customization complexity. We will confirm the exact delivery schedule when you place the order.

Q4: Can you ship to Central Asia?

Yes. We regularly ship to Kazakhstan, Uzbekistan and neighboring markets. Tell us your city and we will provide the shipping cost directly.

Q5: Can I get samples first?

Yes, sample arrangement is available. Sample cost and shipping are covered by the buyer. Once the bulk order is confirmed, the sample fee will be deducted from the payment.