{"id":15,"date":"2026-06-07T15:37:38","date_gmt":"2026-06-07T07:37:38","guid":{"rendered":"https:\/\/silkplushtoys.com\/?page_id=15"},"modified":"2026-06-07T16:43:26","modified_gmt":"2026-06-07T08:43:26","slug":"faq-en","status":"publish","type":"page","link":"https:\/\/silkplushtoys.com\/?page_id=15","title":{"rendered":"FAQ"},"content":{"rendered":"<section style=\"max-width:800px;margin:0 auto;padding:40px 20px\">\n<h1 style=\"color:#2C1318;font-size:28px;margin-bottom:8px\">Frequently Asked Questions<\/h1>\n<p style=\"color:#6FAFBF;font-size:16px;margin-bottom:32px\">Common questions about SilkPlush Toys<\/p>\n<div class=\"faq-container\">\n<div class=\"faq-item\">\n<div class=\"faq-question\" onclick=\"this.classList.toggle('active');const a=this.nextElementSibling;a.style.maxHeight=a.style.maxHeight?null:a.scrollHeight+'px'\">Q1: What is the minimum order quantity?<\/div>\n<div class=\"faq-answer\">\n<p>It depends on the product style. Typically 500-2,000 pieces per design. If you have a specific product in mind, let us know the model and we will give you the exact MOQ.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq-item\">\n<div class=\"faq-question\" onclick=\"this.classList.toggle('active');const a=this.nextElementSibling;a.style.maxHeight=a.style.maxHeight?null:a.scrollHeight+'px'\">Q2: Can I customize the design?<\/div>\n<div class=\"faq-answer\">\n<p>Yes. Send us your design drawings or reference images, and our factory can produce according to your specifications. OEM and private label are both supported.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq-item\">\n<div class=\"faq-question\" onclick=\"this.classList.toggle('active');const a=this.nextElementSibling;a.style.maxHeight=a.style.maxHeight?null:a.scrollHeight+'px'\">Q3: What is the delivery time?<\/div>\n<div class=\"faq-answer\">\n<p>Usually 15-25 days after sample confirmation, depending on order quantity and customization complexity. We will confirm the exact delivery schedule when you place the order.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq-item\">\n<div class=\"faq-question\" onclick=\"this.classList.toggle('active');const a=this.nextElementSibling;a.style.maxHeight=a.style.maxHeight?null:a.scrollHeight+'px'\">Q4: Can you ship to Central Asia?<\/div>\n<div class=\"faq-answer\">\n<p>Yes. We regularly ship to Kazakhstan, Uzbekistan and neighboring markets. Tell us your city and we will provide the shipping cost directly.<\/p>\n<\/div>\n<\/div>\n<div class=\"faq-item\">\n<div class=\"faq-question\" onclick=\"this.classList.toggle('active');const a=this.nextElementSibling;a.style.maxHeight=a.style.maxHeight?null:a.scrollHeight+'px'\">Q5: Can I get samples first?<\/div>\n<div class=\"faq-answer\">\n<p>Yes, sample arrangement is available. Sample cost and shipping are covered by the buyer. Once the bulk order is confirmed, the sample fee will be deducted from the payment.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Common questions about SilkP [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/silkplushtoys.com\/index.php?rest_route=\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/silkplushtoys.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/silkplushtoys.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/silkplushtoys.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=15"}],"version-history":[{"count":4,"href":"https:\/\/silkplushtoys.com\/index.php?rest_route=\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":30,"href":"https:\/\/silkplushtoys.com\/index.php?rest_route=\/wp\/v2\/pages\/15\/revisions\/30"}],"wp:attachment":[{"href":"https:\/\/silkplushtoys.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}